K8Case · Beauty salonrunning
fictional company · real system · Budva, Montenegro
Studio Nika: a website for clients, an agent and the owner's cabinet
This is what a «Beauty salon» business run by agents looks like. At the top — the website the client gets. In the middle — what the system includes. At the bottom — the cabinet where the owner sees everything: cameras, bookings, bot chats, CRM, expenses and the daily report. The company is fictional, everything else really works.
01 · what the client sees
The website the client gets
A live site in a frame: scroll, open services, try to book. A beauty salon in Budva. The agent shows services and masters, picks a time, books and reschedules visits, reminds the day before and answers care questions. Booking — on the site, in Telegram and Instagram.
WEBStudio Nika websitefinekot.com/turnkey/salon
The company is fictional: the booking and order buttons show what would happen in the live version and send nothing.
01Studio Nika website
·
The agent right on the site
The «ask» button opens a chat: the agent answers from the services and price base, leads to a booking or order and hands it to the cabinet.
The «ask» button opens a chat: the agent answers from the services and price base, leads to a booking or order and hands it to the cabinet.
·
Phone first
The site is built for a narrow screen first: most clients come from a phone. A bottom action bar, light images, one hand.
The site is built for a narrow screen first: most clients come from a phone. A bottom action bar, light images, one hand.
·
Seven languages
Russian, Ukrainian, English, German, Spanish, French, Montenegrin. The visitor switches with one button; the texts are not machine-made.
Russian, Ukrainian, English, German, Spanish, French, Montenegrin. The visitor switches with one button; the texts are not machine-made.
·
Payment and booking
Card and cash, booking into free slots, confirmation in Telegram. Other payment methods on request.
Card and cash, booking into free slots, confirmation in Telegram. Other payment methods on request.
02 · what we deliver
Not a website — a system for working with clients
Clients write in Telegram and visit the site — the agent answers, books, takes payment and puts every contact into CRM. You get leads and the report in Telegram and see everything else in the cabinet. Hosting, tokens and monitoring are on us.
customers
TGwrite in Telegram
WEBopen the site under your brand
questions · orders · bookings · payments
AI
The agent handles the customer
Answers 24/7 in 4 languages from your knowledge base, leads to an order, booking or payment and takes that part of the work off you.
01Websitestrong design, phone first, 4 languages
02Paymentscard, crypto, cash, reconciliation
03CRM and leadsevery contact with history, nothing gets lost
04Automationbooking, reminders, mailings, daily report
you
TGget leads, orders and payments in Telegram
BOTchange prices and texts from the bot, no developer
hosting, tokens and monitoring on us
03 · what the owner sees
The business from inside: the owner's cabinet
A live cabinet in a frame — the same one the owner gets. Press «Show live»: five clients arrive within a minute and you see how the agent thinks, replies and books. Six masters, chair occupancy and supplies. The bot handles bookings and reschedules, the agent answers in Instagram and Telegram, posts go out on schedule, the owner sees revenue per master.
CABStudio Nika cabinetlive demo
The demo runs on a simulation: names and amounts are fictional and reseed at night. With a model key the same steps are done by a live model, and the bot answers real people — message it from the cabinet.
03Studio Nika cabinet
·
Telegram with the bot and you in parallel
On the left — chats and threads where the bot replies on its own; you can write to the client on behalf of the company that very second or pause the bot. Next to it — the agent's thinking step by step with milliseconds and a system console: Telegram calls, model calls and data writes.
On the left — chats and threads where the bot replies on its own; you can write to the client on behalf of the company that very second or pause the bot. Next to it — the agent's thinking step by step with milliseconds and a system console: Telegram calls, model calls and data writes.
·
Cameras and today
Room views, today's bookings per specialist, revenue by hour, deltas to yesterday. The niche widget shows what is busy now and how long is left.
Room views, today's bookings per specialist, revenue by hour, deltas to yesterday. The niche widget shows what is busy now and how long is left.
·
Schedule and CRM
A 30-minute grid with one-click reschedules, a deal board by stage with tasks and history, search and filters like in Pipedrive.
A 30-minute grid with one-click reschedules, a deal board by stage with tasks and history, search and filters like in Pipedrive.
·
Posts, bills, report
A post queue for approval with the network badge, bills of the month and meter readings from a photo sent to the bot, the daily report at 20:30 — in Telegram, by email or as a file.
A post queue for approval with the network badge, bills of the month and meter readings from a photo sent to the bot, the daily report at 20:30 — in Telegram, by email or as a file.
·
Agents and the cost of a step
A pipeline of roles (consultant → administrator → CRM → SMM → report), a log with the model, tokens and price of every step, a daily spending cap.
A pipeline of roles (consultant → administrator → CRM → SMM → report), a log with the model, tokens and price of every step, a daily spending cap.
04 · how it becomes yours
Three steps to the same system
04Launch
1
Short interview
5 questions about your business: what you sell, to whom, prices, contacts. 15 minutes — and we have everything for the agent.
5 questions about your business: what you sell, to whom, prices, contacts. 15 minutes — and we have everything for the agent.
2
Build & training
We stand up the agent, train it on your base, set up payments, booking and channels. We show you the finished thing.
We stand up the agent, train it on your base, set up payments, booking and channels. We show you the finished thing.
3
Launch & support
We switch the agent on under your domain. Then it works 24/7 with us — hosting, tokens and monitoring on us.
We switch the agent on under your domain. Then it works 24/7 with us — hosting, tokens and monitoring on us.
05Next step
The same system for your «Beauty salon» business
A short interview in Telegram, a build on your knowledge base, launch under your brand. You can start with a free website — the cabinet and the agent are added when you need them.
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